Acca Aged Care Ltd

Acca Aged Care Ltd, operating as the Australian Chinese Community Association of NSW, is a not-for-profit organisation with a proud history of over 50 years serving the community. Established in 1974, it was originally founded to support the Chinese-Australian community in New South Wales but has since expanded its reach to assist people from all backgrounds. The organisation is known for its commitment to quality, culturally sensitive care, and its ability to adapt services to meet the evolving needs of a diverse population.

Mission and Vision

The vision of Acca Aged Care Ltd is to be the leading provider of quality and affordable community care services to the Chinese and broader communities. Its mission focuses on addressing unmet social needs, continually improving services, and fostering an inclusive environment where everyone is respected. The organisation upholds values of professionalism, ethical practice, trustworthiness, and a commitment to continuous improvement, while also valuing the contributions of staff and volunteers.

Main Objectives

• Deliver high-quality, personalised care that supports independence, health, and wellbeing in the comfort of clients’ own homes or community settings.
• Promote social inclusion and reduce isolation through a variety of community-based activities and support services.
• Provide culturally appropriate care, especially for Mandarin and Cantonese speakers, while welcoming clients from all linguistic and cultural backgrounds.
• Advocate for the rights and needs of older people, people with disabilities, and their families, ensuring access to government-funded programs and tailored support.

Benefiting Groups

Acca Aged Care Ltd primarily serves older Australians, including those living with dementia or chronic conditions, as well as people with disabilities and their carers. The organisation also supports culturally and linguistically diverse communities, particularly those of Chinese heritage, by offering services in Mandarin and Cantonese. Additionally, it provides opportunities for volunteers and community members to engage in social and cultural activities, fostering a sense of belonging and mutual support.

Types of Services and Activities

• Home Care Packages: Personalised plans including help at home, personal care, nursing care, social support, dementia and respite care, and allied health services.
• Community Support Services: Social gatherings, group exercises, games, handcrafting, holiday celebrations, and outdoor excursions to promote physical and mental wellbeing.
• Meal Delivery: Home-delivered, authentic Asian meals prepared by professional chefs for those who prefer to stay at home.
• Specialised Support: Targeted programs for dementia care, respite, and other specific needs, ensuring clients receive appropriate and compassionate assistance.
• Cultural and Educational Activities: Chinese language classes and events that celebrate cultural heritage and promote multiculturalism.

Acca Aged Care Ltd stands out for its client-centred approach, its dedication to reducing social isolation, and its ability to provide both practical care and meaningful social engagement. By combining professional expertise with genuine compassion, the organisation helps individuals maintain their independence, dignity, and connection to community life.