HEARING PROFESSIONAL CONDUCT AND COMPLAINTS BODY LTD

This organization assists with ethics and complaints regarding hearing services, such as tinnitus management, provided by audiologists and audiometrists, ensuring professionalism and accountability within the hearing care industry.

Monbulk, VIC (view contact and location information)

ABN: 11678866183

Founded on 07/05/2024,
registered as a charity on the
ACNC Charity Register
since 08/01/2024.

How This Charity Supports the Community

Hearing Professional Conduct and Complaints Body Ltd is an independent organisation established to uphold high standards of ethical and professional conduct among hearing professionals in Australia. It serves as a dedicated body to manage and resolve complaints related to hearing services, including tinnitus management, provided by audiologists and audiometrists. The organisation plays a crucial role in maintaining public trust and confidence in hearing care professions by ensuring consistent application of ethical guidelines and professional standards.

Mission and Vision

The mission of the Hearing Professional Conduct and Complaints Body Ltd is to promote ethical hearing service practice and provide a fair, transparent, and effective complaints handling process. Its vision is to foster a hearing care environment where clients and the community can have confidence in the professionalism and integrity of audiologists and audiometrists, ensuring the delivery of safe, respectful, and high-quality hearing services.

Main Objectives

To ensure consistent management and investigation of breaches of the Code of Conduct for hearing professionals.
To provide ethical and professional guidance to both hearing practitioners and the public.
To facilitate informal resolution of complaints where possible, and conduct formal investigations and hearings when necessary.
To support member organisations such as Audiology Australia and the Australian College of Audiology in maintaining professional standards.
To enhance public trust in hearing services through transparent and accountable complaint resolution.

Benefiting Groups

Hearing professionals including audiologists and audiometrists who are members of recognised professional bodies.
Clients and consumers of hearing services seeking ethical, professional, and safe care.
Professional associations that rely on the HPCCB to uphold standards and manage conduct issues.
The broader community benefiting from improved hearing health outcomes and service quality.

Types of Services and Activities

Handling and resolving complaints related to hearing services and tinnitus management.
Providing information and guidance on ethical issues and the Code of Conduct to hearing professionals and the public.
Facilitating mediation and formal investigations into alleged breaches of professional conduct.
Collaborating with member organisations to promote ongoing education and adherence to professional standards.
Maintaining transparency by informing the public about complaint processes and outcomes where appropriate.

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Communities and Groups They Support

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Get in touch with this charity for details, support or collaboration.

HEARING PROFESSIONAL CONDUCT AND COMPLAINTS BODY LTD
Po Box 370
Monbulk VIC 3793
Australia

Please Note:
The postal address is a PO Box for mail only. If you’d like to visit the charity, please get in touch first. The map just shows Monbulk, VIC.

1300 048 828

ethicsofficer@hpccb.org.au

VISIT OFFICIAL WEBSITE

Source of information and last update date:

The information on this profile has been sourced from the ACNC Registered Charities dataset and the organisation’s own website.
The last review was completed on 22 October 2025 at 21:54 AEST .
Please see our disclaimer for more details.