Homeless Healthcare Ltd

Homeless Healthcare Ltd is a not-for-profit charity established in 2008, dedicated to advancing and promoting the health of people experiencing homelessness and marginalisation in the Perth metropolitan area. It is Perth’s largest provider of primary healthcare services specifically tailored for people who are homeless or marginally housed, delivering care across hospital and community settings with a focus on trauma-informed approaches, mental health, and alcohol and other drug (AOD) support.

Mission and Vision

The organisation’s mission is to improve the health and wellbeing of people experiencing homelessness by providing compassionate, accessible healthcare that recognises the complex social and health challenges faced by this group. Its vision is for these individuals to have improved health, appropriate housing, and hope for the future, breaking the cycle of homelessness through integrated care and support.

Main Objectives

• Provide specialised primary healthcare services to people who are homeless or marginally housed.
• Deliver trauma-informed care addressing physical health, mental health, and substance dependence.
• Coordinate hospital in-reach services to improve hospital admission, discharge, and after-care for homeless patients.
• Operate outreach programs to engage people sleeping rough and those reluctant to access mainstream healthcare.
• Partner with social welfare and housing organisations to address the social determinants of health.

Benefiting Groups

The primary beneficiaries are people experiencing homelessness, including those sleeping rough, living in temporary or unstable accommodation, and marginally housed individuals. The service also supports subgroups such as Aboriginal and Torres Strait Islander peoples, who are disproportionately represented among the homeless population, as well as youth and people with complex health and social needs.

Types of Services and Activities

• Street Health Outreach: Mobile teams provide healthcare directly to people sleeping rough, offering wound care, mental health support, and referrals.
• Hospital In-Reach: Clinicians work within Royal Perth Hospital to coordinate care for homeless patients and reduce emergency department re-presentations.
• Drop-In Centre Clinics: Fixed-site clinics in familiar community locations provide accessible primary care with longer consultations and flexible appointments.
• Mobile Clinics: Services delivered at shelters, transitional housing, and drug and alcohol rehabilitation centres.
• The Hub: A central base in Highgate that coordinates services, offers allied health support, and provides a dedicated women’s clinic.
• Youth-Specific Clinics: Targeted healthcare for homeless young people to prevent chronic health issues.

These services are delivered with empathy, mutual respect, and collaboration, aiming to build trust and support each person’s recovery journey. The organisation also encourages community involvement and offers opportunities to support through donations.