St Catherine’s Aged Care Services

St Catherine’s Aged Care Services is a residential aged care facility in Eastwood, New South Wales, dedicated to providing compassionate, high-quality care for older Australians. As a work of the Daughters of Charity of St Vincent de Paul, the organisation is deeply rooted in Catholic social teaching and the Vincentian spirit, emphasising humility, service, and respect for the dignity of every individual. The facility offers a welcoming, home-like environment where residents receive personalised support tailored to their needs, with a strong focus on fostering community, wellbeing, and spiritual care.

Mission and Vision

The mission of St Catherine’s Aged Care Services is to reveal the compassionate face of Jesus Christ through loving and committed care for residents, their families, and staff. This mission is driven by core values that include respect for the worth and dignity of each person, quality service delivered with professionalism and care, excellence through continuous improvement, simplicity in honesty and transparency, advocacy and justice for the disadvantaged, and creativity in service delivery. The vision is to create a community where every resident feels valued, supported, and empowered to live with dignity and purpose.

Main Objectives

• To provide person-centred care that respects the individuality and preferences of each resident.
• To maintain a safe, comfortable, and homely environment that promotes physical, emotional, and spiritual wellbeing.
• To deliver specialised care for those with dementia, palliative needs, and the frail aged, ensuring access to appropriate medical and support services.
• To foster a culture of continuous improvement, innovation, and advocacy for residents’ rights and quality of life.
• To support families and carers through transparent communication, emotional support, and involvement in care planning.

Benefiting Groups

St Catherine’s Aged Care Services primarily serves older Australians who require residential aged care, including those with complex health needs, dementia, or requiring palliative support. The facility also provides respite care, offering temporary relief for families and carers. Residents come from diverse backgrounds, and the service is inclusive, welcoming people of all faiths and cultural traditions. Families and loved ones are considered integral to the care community, with opportunities for involvement and support throughout their relative’s stay.

Types of Services and Activities

• Residential aged care: 24/7 nursing care in single rooms with ensuites, couples accommodation, and access to medical professionals.
• Specialised dementia care: A dedicated unit with trained staff using a relationship-based approach to support residents with cognitive impairment.
• Palliative care: Compassionate end-of-life care led by experienced nurses, focusing on comfort, dignity, and family support.
• Respite care: Short-term stays to provide relief for carers and families.
• Pastoral care: Spiritual support for residents of all faiths, including regular religious services, communion, and pastoral visits.
• Recreational and social activities: A varied activities program, outings, and access to beautiful gardens and communal spaces to encourage social connection and engagement.
• Nutrition and hospitality: Freshly cooked meals prepared by a chef, with dietary needs catered for, and options for room or table service.
• Additional amenities: On-site hairdressing salon, cafe/kiosk, chapel, and facility-owned transport for appointments and outings.

St Catherine’s Aged Care Services stands out for its commitment to excellence in care, its welcoming and inclusive community, and its holistic approach to supporting the physical, emotional, and spiritual needs of residents and their families. By upholding the values of respect, quality, and advocacy, the facility strives to make a meaningful difference in the lives of those it serves.