Top End Two Ways Services Incorporated

This Northern Territory-based organisation provides trauma-informed training sessions on anti-discrimination, domestic violence, mandatory reporting, and self-care, empowering teams to foster safer, inclusive workplaces through tailored, practical learning experiences.

Bakewell, NT (view contact and location information)

ABN: 76410840298

Founded on 01/12/2024,
registered as a charity on the
ACNC Charity Register
since 09/11/2025.

About Top End Two Ways Services Incorporated and Its Work

Top End Two Ways Services Incorporated is a Northern Territory–based training organisation committed to building safer, more inclusive workplaces. The organisation translates complex legislation and sensitive social issues into clear, actionable learning experiences.

Top End Two Ways Services operates across government departments, NGOs, early childhood education providers, and frontline service organisations throughout the Northern Territory. The organisation’s approach balances care with compliance, ensuring that training equips teams with practical skills whilst meeting legal obligations. Top End Two Ways Services delivers culturally aware, trauma-informed sessions designed to strengthen workplace culture and support staff wellbeing.

Workplace Training and Compliance Programs

Top End Two Ways Services specialises in delivering practical, trauma-informed training on workplace anti-discrimination, mandatory reporting, domestic and family violence awareness, and vicarious trauma management. Sessions run between 1 to 2 hours and are delivered on-site or online for groups of up to 15 participants. The training supports legal compliance under the NT Anti-Discrimination Act 1992 and helps organisations foster safer workplace culture and staff wellbeing.

Mission and Vision

Top End Two Ways Services aims to equip organisations with culturally aware, trauma-informed skills that foster respect, wellbeing, and legal compliance across every team. The organisation is committed to empowering individuals and organisations with the understanding needed to build respectful, ethical, and supportive workplaces.

Main Objectives

Translate complex legislation into clear, actionable learning
Build safer, more inclusive workplace environments
Support legal compliance and staff wellbeing
Embed cultural safety and First Nations perspectives
Prevent discrimination and harm in workplaces

Benefiting Groups

Top End Two Ways Services supports government agencies, NGOs, private sector businesses, early childhood education providers, and frontline service workers across the Northern Territory. Training is suitable for staff at all levels, including HR teams, managers, and frontline workers.

Types of Services and Activities

Positive Duty – Workplace anti-discrimination obligations training
Mandatory Reporting in the NT – Recognition and response to domestic violence, child abuse, and neglect
Vicarious Trauma and Self-care – Resilience-building for high-demand roles
Professional Boundaries in Early Childhood Learning – Ethical practice and boundary maintenance
Self-care Programs – Staff wellbeing and burnout prevention

Frequently Asked Questions About Services and Support

Here are answers to common questions about the services, programs, and support provided by Top End Two Ways Services Incorporated. If you need immediate assistance or have specific questions not covered here, please contact the organization directly.

What is Top End Two Ways Services (TETWS)?

Top End Two Ways Services is a Northern Territory-based training organisation committed to building safer, more inclusive workplaces. TETWS translates complex legislation and sensitive social issues into clear, actionable learning through culturally aware, trauma-informed training that fosters respect, wellbeing, and legal compliance.

Who does TETWS work with?

TETWS partners with government departments, NGOs, private sector businesses, early childhood educators, and frontline service providers across the Northern Territory. The training is designed for workplaces of all sizes, from small teams to large organisations.

What training programs does TETWS offer?

TETWS offers practical, trauma-informed training on: Workplace Anti-Discrimination and Positive Duty; Domestic and Family Violence Awareness; Mandatory Reporting (NT-specific); Vicarious Trauma and Self-Care; Professional Boundaries in Early Childhood; and Self-care for staff wellbeing. Each session supports legal compliance, staff wellbeing, and safer workplace culture.

What is the Positive Duty training about?

The Positive Duty training provides a clear, practical overview of legal responsibilities under the NT Anti-Discrimination Act 1992. This 1.5-hour session (on-site or online) helps teams understand what positive duty means, who it applies to, protected attributes, and how to take proactive, preventative steps to prevent workplace discrimination. Suitable for groups of up to 15 participants.

What does the Mandatory Reporting training cover?

The Mandatory Reporting training is a 1.5-hour practical session outlining legal responsibilities for mandatory reporting in the Northern Territory. Participants learn how to recognise signs of domestic and family violence, child abuse, and neglect, understand when and how to report, learn correct reporting procedures and channels, and gain confidence in fulfilling their obligations. No prior knowledge is required.

What is the Vicarious Trauma and Self-care session?

This 2-hour foundational session helps individuals recognise and respond to the impacts of vicarious trauma. Participants learn what vicarious trauma is and how it develops, identify signs they may be experiencing it, explore practical strategies to manage and reduce its impact, understand the importance of self-care in the workplace, and create a personalised self-care plan. Delivered on-site or online for up to 15 participants.

What is the Professional Boundaries in Early Childhood Learning program?

This 2-hour session supports early childhood educators to strengthen ethical practice by understanding and maintaining clear professional boundaries. Participants learn what professional boundaries are in early childhood settings, recognise the role of ethics in daily practice, learn how to establish and maintain appropriate boundaries, explore strategies for re-establishing boundaries when crossed, and build awareness of self-care as part of professional wellbeing.

How long are the training sessions?

Training sessions run between 1 to 2 hours depending on the program. Sessions are flexible, interactive, and designed to suit busy teams. All training can be delivered on-site or online.

Do I need any prior knowledge or qualifications to attend?

No. All TETWS training is entry-level with no prerequisites. The sessions are designed for staff at all levels, including HR teams, managers, frontline workers, and educators.

Does the training meet compliance requirements?

Yes. Many TETWS programs include competency assessments and are designed to meet obligations under the NT Anti-Discrimination Act 1992 and Mandatory Reporting laws, helping organisations fulfill their legal responsibilities.

Can training be customised for our organisation?

Absolutely. TETWS can adapt training to suit your team's structure, industry, or particular challenges. Simply let them know your needs during your enquiry, and they will tailor the session accordingly.

What are TETWS's core values?

TETWS's values are: Respect and Integrity (honouring dignity, culture, and lived experience); Cultural Safety and Empowerment (embedding First Nations knowledge and perspectives); and Collaboration and Growth (working alongside clients to shape training that reflects real-world needs). The organisation also prioritises being trauma-aware, human-centered, and committed to practical integrity.

How can I book training or make an enquiry?

You can book by filling out the Training Enquiry Form on the website, calling directly at 0461 359 485, or emailing info@tetws.org.au. TETWS welcomes enquiries from teams of all sizes and can discuss customised options for larger organisations.

What is TETWS's mission?

TETWS's mission is to equip organisations with culturally aware, trauma-informed skills that foster respect, wellbeing, and legal compliance across every team. The organisation aims to create safer, more supportive workplaces by balancing care and compliance.

What makes TETWS different?

TETWS is practical, respectful, and impactful. The organisation embeds First Nations knowledge and perspectives into training, approaches every topic with trauma-informed sensitivity, delivers legally accurate and actionable content, and creates safe learning environments that prioritise empathy, reflection, and mental health while meeting compliance obligations.

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Communities and Groups Supported by Top End Two Ways Services Incorporated

Contact Top End Two Ways Services Incorporated and Follow Their Work

Get in touch with this charity for details, support or collaboration.

Top End Two Ways Services Incorporated
21 Maurice Tce
Bakewell NT 0832
Australia

0461 359 485

info@tetws.org.au

VISIT WEBSITE

Source of information and last update date:

The information on this profile has been sourced from the ACNC Registered Charities dataset and the organisation’s own website.
The last review was completed on 5 December 2025 at 06:29 AEST .
Please see our disclaimer for more details.

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